About the CEO

Maria Roman born in the Bronx, NY, a single mother of 4 children and a proud grandmother of 6, with over 30 years of diverse customer service experience, I have honed my ability to connect with individuals and understand their unique needs. My journey began in the bustling world of client relations, where I developed a passion for fostering meaningful interactions and delivering exceptional experiences. As a Licensed Medical Coder and Biller, I’ve combined my expertise in healthcare with my commitment to customer satisfaction, navigating the complexities of medical billing while ensuring clarity and transparency for patients and providers alike. This dual perspective has equipped me with invaluable insights into the importance of effective communication and empathy in any service-oriented industry.

Today, as an entrepreneur, I am dedicated to empowering others through the education of essential soft skills that are often overlooked in traditional business training. I believe that the foundation of any successful career lies in the ability to communicate, collaborate, and lead with authenticity. By offering tailored workshops and coaching sessions, I aim to inspire professionals at every level to enhance their interpersonal skills, boost their confidence, and ultimately elevate their career trajectories. I invite you to connect with me as we explore the transformative power of soft skills in creating not just successful individuals, but thriving teams and organizations.

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Executive Director, Mentor